Traditional, consumer-friendly pump Photo by Andy Castro. |
Consumer reactions ranged from amazement to fury. “It’s
part of the traditional aspect of service stations to provide such necessary
service as free air,” observed (former New York Republican senator) Alfonse
D’Amato, who at the time (1978) was town supervisor of Hempstead, LI. The town
promptly passed an ordinance banning monetized pumps. By and large, though, that
was exceptional: pay-as-you-pump continues
in all but two states—Connecticut and California, which banned the practice in 2005
and 1999.
Philanthropy in the Air [click on photo to enlarge] |
Back in the late 1970s, the advent of monetized air
triggered a hefty endowment effect among consumers, i.e., disproportionate
resistance to the prospect of losing a previously taken-for-granted
“possession.” (Today you can see the endowment effect at work whenever “free”
services on the internet become monetized.)
Compressed Air Is Not
Free. Forty years down the road, resentment toward fee-for-air pumps is
alive and well. Witness the thriving, consumer-active web site, freeairpump.com, which identifies and
advocates its namesake nationwide. An enduring ingredient in the
air-must-be-free argument is air’s symbolic cachet as an iconic free commodity.
But compressed
air with its cost-based inputs of electricity and machine upkeep is decidedly
not free! (although providing it at a profit versus at cost are two
very different things). Gas stations
that choose to offer their compressed
air for free will foot the bill through cross-subsidized fees for other goods
and services or float free air as a cost of good will. An Inflationary Red Herring. But don’t over-weight quarters-for-air as the disincentive in Americans’ well-documented neglect, i.e., under-inflation, of their tires--a penchant associated with garden variety flats, blowouts, and fuel inefficiencies. (A 2003 NY Times article reported that only 11% of drivers check their tires monthly as recommended.) In truth, price itself is often an over-rated factor in a constellation of disincentives, including consumer-unfriendly pumps with hard-to-decipher pressure gauges and stressful timers. And for many a driver, getting down at tire level can be orthopedically and sartorially daunting.
So we’d do well to have a serious policy conversation about
making tire inflation more consumer friendly--a conversation that considers better air-pump design, driver education, and, of course, economic incentives for motorists and service stations. But to begin, we need to exorcise the red herring that compressed air must be--excuse the expression--free as air.
The Unanswered Question |